Frequently Asked Questions

Get answers to our most Frequently Asked Questions below. If you didn't find the answer here, we'll be glad to help by e-mail.

  • How do I make a reservation?

  • What are the check-in and check-out times?

  • What is your cancellation policy?

  • Are pets allowed in the property?

  • Is high-speed Wi-Fi available?

  • What amenities are included?

  • Do you provide airport transfers?

  • Is there private parking available?

  • What should I do if I need assistance during my stay?

  • Can I extend my stay?

  • Are in-villa spa services available?

  • Do you offer personalized experiences or excursions?